Review by mihaitz
Good "download caps better than big telcos, good customer service"
- Location: Laval,QC
- Cost: $50 per month
- Install: about 6 days
Bad "connection somehow unstable, especially evenings"
Overall "better value for money than big telcos"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I ordered cable 30 Mbps, got it installed in a reasonable period of 5-6 working days. Technician screwed up some things with my illico cable tv, I had to call Videotron to send in a new technician to fix everything (not Ebox's fault though). Good communication with sales/billing department (they always responded to my emails pretty fast). Connection is ok, only had like 2 disconnects in 2 weeks mainly early in the AM. Seems somehow fluctuating, meaning that download speeds (as per speedtest.net to ebox's server) seem to get lower especially in the evenings. Mainly pleasant experience with these guys so far, I would recommend them to my friends.
member for 9 years, 2 visits, last login: 1 year ago
lodged 1 year ago