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Review by Nitra See Profile

  • Location: Lachine, QC, Canada
  • Cost Contract price not specified.
  • Install: about 13 days
Fast, Stable, Overall a breath of fresh air.
Lead time to install can be 2+ weeks, change to profiles takes 24 hours
Regardless of lead times, EB is very stable and fast.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)

My order was placed on Nov. 23, hookup was Dec. 6th.
The process was painless, I opt'ed to pickup the modem and save the shipping expense.

I did have a small issue being put onto the incorrect profile, this was resolved by a call into support and waiting 24 hours.
The connection is stable and fast, in fact it's always fast, I've been with Bell and Videotron, and I feel that the peering that EB has is much better. I've not seen slowdowns at any time.

At this point, I only wish I'd have switched sooner, what was I waiting for?

member for 12.5 years, 2464 visits, last login: 1.6 years ago
updated 11.2 years ago