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My order was placed on Nov. 23, hookup was Dec. 6th. The process was painless, I opt'ed to pickup the modem and save the shipping expense. I did have a small issue being put onto the incorrect profile, this was resolved by a call into support and waiting 24 hours. The connection is stable and fast, in fact it's always fast, I've been with Bell and Videotron, and I feel that the peering that EB has is much better. I've not seen slowdowns at any time. At this point, I only wish I'd have switched sooner, what was I waiting for? member for 12.5 years, 2464 visits, last login: 1.6 years ago updated 11.2 years ago |