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ELECTRONICBOX page on DSLReports
Six Month Rating

Reviews:
bullet 749 reviews (656 good) (20 bad)
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Review by skip331 See Profile

  • Location: Pointe-Des-Cascades,QC
  • Cost: $39 per month
  • Install: about 7 days
Good "Wow! Savings!!!!!!!!!!"
Bad "Tech support a bit.... well see review..."
Overall "Very very satisfied!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Have been a client of Bell, Videotron, Colba. Sign in with ElectronicBox is easier than any other... Monthly charge very competitive.

Bad sides: Installation was a bit long as a tech on the other side mistype the serial number of the modem. As most Tech services, they served me the "the problem is from the customer side" but figure out the problem within a reasonable time. They forgot to inform me that the invoicing would be done on credit card for the first 6 month as they don't do any background check.

Good side: The modem is a Thomson DCM475 very very efficient, very simple to install. A bit pricy to purchase through ElectronicBox but trouble free! They use the Videotron connection, the Videotron technician for installation, but don't charge as much as Videotron. For the price of my 10Mb connection, I got a 20Mb connection with twice the d/l allowance than Videotron.

Bottom line: If you like giving too much money to PCP, do it. If you prefer it in your pocket, switch to Electronic Box.

member for 1.5 years, 0 visits, last login: 1.5 years ago
lodged 1.5 years ago

Comments: