 Review by jonnyz 
UPDATED: 158 days ago
member for 6.6 years, 2427 visits, last login: a few hours ago
 Canfield,Mahoning,OH
 $39 per month
 about 2 days
 "Clean cable line & modem install, no caps, well-trained technician, good website FAQs"
 "No free port 80 web hosting, confusing webmail, occasional cable outages during storms"
 "A solid choice for cable internet in Northeast OH / Western PA"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
The rundown:
Zoom 100 - 756k down / 256k up, 50 MB storage on Zoom's FTP server, 3 email accounts - $26.95/mo
Zoom 500 - 5000k down / 512k up, 50 MB storage on Zoom's FTP server, 6 email accounts - $39.95/mo - My service
Zoom Pro - 10000k down / 1500k up, 50 MB storage on Zoom's FTP server, 10 email accounts - $59.95/mo
Zoom Small Business - 10000k down / 1500k up, 30 MB storage on Zoom's FTP server, 15 email accounts, internal email & web hosting, remote email access, dynamic IP - $59.95/mo
Zoom Business - 10000k down / 3000k up, 50 MB storage on Zoom's FTP server, 15 email accounts, internal email & web hosting, remote email access, dynamic IP (static IP available upon request for a fee) - $119.95/mo
*All prices are with Armstrong Cable TV, prices are higher for standalone internet without it
*Extra email accounts, remote access, private FTP, (additional) static IP(s), and domain/web hosting are all offered as extras for various prices
-Installation was fast, with an installer that seemed to know at least a little bit about Macs, a plus
-The provided modem is a Motorola SB5200 or better.
-IP addresses are supposedly "dynamic" for the non-business class services but my IP address hasn't changed in 4 years on Zoom 500, so I'd say that they are really static.
-The FAQs on their website are very helpful and thorough, and their phone tech support is also good. If they cannot understand the problem, or if the problem is bad and their fault, they will send a tech out within 1 or 2 days to look at the problem.
-Main internet site is »internet.agoc.com/sitemap.asp (thanks rawgerz)
**Ping times are as follows from my tests on OS X 10.4.11, Terminal 1.5.1, "ping -c 25 testsite.com" :
--- apple.com ping statistics ---
25 packets transmitted, 25 packets received, 0% packet loss
round-trip min/avg/max/stddev = 85.376/88.255/91.086/1.671 ms
--- nac.net ping statistics ---
25 packets transmitted, 25 packets received, 0% packet loss
round-trip min/avg/max/stddev = 38.379/40.920/44.218/1.801 ms
--- bbc.co.uk ping statistics ---
25 packets transmitted, 25 packets received, 0% packet loss
round-trip min/avg/max/stddev = 102.956/105.232/113.910/2.039 ms
--- google.cn ping statistics ---
25 packets transmitted, 25 packets received, 0% packet loss
round-trip min/avg/max/stddev = 115.455/122.112/128.488/4.522 ms
Followup comments:  
jrjan1
@cmu.edu
| Armstrong I had Vonage using Armstrong Cable for over a year, I pay for the zoom 500. It worked great until about 6 months ago when they started offering their own version called zoom phone. My VOIP went from working great, to not working at all. After much frustration and angry phone calls, I finally ended up signing up with their version. It cost an additional $10.00/month over VOIP, plus I had a second line with the VOIP that I used for my fax machine that I lost. That service from Armstrong would have been an additional $35.00. They basically forced us to buy the phone service from them. | |
| 
Toadman
How do you like these Apples
join:2001-11-28
Medina, OH
| Modem rental fees I never thought Armstrong charged for the modem I pay $39.99 a month for Zoom 500 and that includes the modem. I even called Armstrong and they told me that I had to use their modem, that I couldn't purchase one (and they were a little confused as to why I would want to buy one). You may want to revise your review. | |
|  | robb
join:2003-07-25
Youngstown, OH
| Re: Modem rental fees Got zoom reinstalled after numerous price increases and connection problems with SBC.
Did not charge me a rental fee for the modem Zoom 500 $39.95
good value and great service for the buck you won't realize it until you try SBC
Trust me!
BTW I run Vonage through a Netgear router works perfectly! | |
|
Zoom user
@zoominternet.net
| Great service I have Zoom 500, and I use Vonage. No problems at all. Bandwidth is always there when I need it. Once my modem was damaged in a storm, and they came out a 9:45pm on a FRIDAY NIGHT!!!!! I didn't think service like that existed any more. Great product, great service. I always sing the praises of Armstrong | |
| wolrah
join:2005-12-29
Medina, OH
|  Always reliable
We have a T1 in our main office, but only the servers sit on it. We run our phones and day-to-day data on the Armstrong line. | |
| | | |
| Forums » comments on review of Armstrong Zoom Internet |
|
Armstrong Zoom Internet
