Review by criminis 
Posted: 49 days ago
member for 52 days, 21 visits, last login: 20 days ago
 Youngstown,Mahoning,OH
 $40 per month
 "Top reliability for a res. service, 6+ years no perceived outages"
 "Cost/mbps is higher then the big players, top tier res. service slower"
 "Great value and service for residential broadband"
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(ratings match consensus)
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Package is called Zoom 500, 5/512 at the ~$40 price point. Service/Support and Sales are all above average for a cableco. in this area. Original modem was a Moto SB4100 now a RCA eMTA w/ digital phone service, both CPE's were provided in new or like new condition. Recently implementing new throttling techniques and capping. Have noticed a ~20GB/day cap on NNTP, perhaps only triggered during peak. Only hit it once, not too much of a hindrance so far, but shady nonetheless. At these low relative speeds, they should not be hitting node saturation, and if they are they need to keep up w/ breakouts. So far I have never noticed any peak slowdown whatsoever in this node.
They run a low freq. downstream at 117MHz, which helps avoid high end rolloff outages, and makes for excellent SNR even on long drops. Beautifully engineered system, I am sitting at 41 SNR (modem) as we speak. Local TWC runs at 669MHz and is lucky to top the requisite 32 SNR for 256QAM in many cases. We are running QAM16 return path here, so no QPSK, good sign and I imagine they keep UBR SNR at an equally impressive number. Modem uptime 325 days 10h:12m:57s, that is since I was installed with the new modem last year. Speaking as a cable tech. for a competitor, this system CAN NOT be beat on a technical level.
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Armstrong Zoom Internet
