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Armstrong Zoom Internet page on DSLReports
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bullet 66 reviews (25 good) (24 bad)
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Review by comp See Profile

  • Location: Evans City,Butler,PA
  • Cost: $90 per month (36 month contract)
Good "Ok Speed. "
Bad "CAPS!!! EXPENSIVE"
Overall "I get faster speed for less with LTE on my phone"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

My Other Reviews

·DIRECTV


Packages for speed are very expensive.. Now they are capping your service also.. I hope people use DSL options even if they suck to stick it to armstrong. maybe they will listen

member for 13.6 years, 5657 visits, last login: a few hours ago
updated 17 days ago

Comments:

zach2035

@zoominternet.net

They are following in the steps off all the rest of these greedy companies.

I know tech's that work for them, who have told me that it is all to make money. Their network never goes over 25% capacity during heavy usage times. So this B.S. about congestion is invalid. They are trying to hurt people who are using Netflix to stream instead of watching cable television.
zach2035

join:2015-03-13

Bandwidth caps possibly violates new open internet rules from fcc.

4. Reasonable Network Management

214. The 2014 Open Internet NPRM proposed to retain a reasonable network management exception to the conduct-based open Internet rules,553 following the approach adopted in the 2010 Open Internet Orderthat permitted exceptions for “reasonable network management” practices to the noblocking and no unreasonable discrimination rules.554 The 2014 Open Internet NPRMalso tentatively concluded that the Commission should retain the definition of reasonable network management adopted as part of the 2010 rules that “[a] network management practice is reasonable if it is appropriate and tailored to achieving a legitimate network management purpose, taking into account the particular network architecture and technology of the broadband Internet access service.”

215. The record broadly supports maintaining an exception for reasonable network management.556 We agree that a network management exception to the no-blocking rule, the no-throttling rule, and the no-unreasonable interference/disadvantage standard is necessary for broadband providers to optimize overall network performance and maintain a consistent quality experience for consumers while carrying a variety of traffic over their networks.557 Therefore, the no-blocking rule, the no-throttling rule, and the no-unreasonable interference/disadvantage standard will be subject to reasonable network management for both fixed and mobile providers of broadband Internet access service. In addition to retaining the exception, we retain the definition of reasonable network management with slight modifications:

A network management practice is a practice that has a primarily technical network management justification, but does not include other business practices. A network management practice is reasonable if it is primarily used for and tailored to achieving a legitimate network management purpose, taking into account the particular network architecture and technology of the broadband Internet access service.

216. For a practice to even be considered under this exception, a broadband Internet access service provider must first show that the practice is primarily motivated by a technical network management justification rather than other business justifications. If a practice is primarily motivated by such an other justification, such as a practice that permits different levels of network access for similarly situated users based solely on the particular plan to which the user has subscribed,then that practice will not be considered under this exception.
"

Armstrong determines your bandwidth cap by whether you bundle with other services or not. If you have television, telephone, and internet you get 300gb; Television or telephone along with internet then 250gb. If just internet then its 200gb. This violates this rule easily by falling under other business justifications and particular plan the consumer is subscribed. Armstrong justifies their caps as being "means to regulate congestion and high usage being a costly burden to the network." This means they are pushing forward a interference/disadvantage standard to customers not subscribing to other services.

As I stated above Armstrong doesn't go over 25% capacity even under high congestion. They receive their backbone to the internet from 3 separate peering partners which do not charge for bandwidth usage. All of which are tier 1 provides and provide Armstrong, a tier 3 provider, with access to the rest of the network.

YankeeBelle

@wellautomation.com

Armstrong price gouging for interent service

I just filed a complaint with the FCC and more folks need to do the same thing. I went from $44.99 a month to $154 for ONE month of just internet service. How does one family who goes to school during the day and work 40+hrs a week use 750GB in one month? The internet is only used for 3-6hrs a day and not even used everyday.