Review by brashner member for 302 days, 0 visits, last login: 302 days ago updated 302 days ago
43311
$45 per month
about 8 days
"The techs that come to the house are honest, upfront, and know information."
"Phone support has no accountibility for problems and is manned by complete morons whos only answer is to power cycle the modem"
"if you can- go somewhere else"
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money:
The broadband speed I ordered is 768k download. They did not post the upload speeds, nor would they tell me. They claimed to not know this information upon ordering. The download speeds tend to be more than half that of DSL (Century Link).
Within days we had issues with the connection failing- called tech support and they blamed my Linksys router citing"Linksys just is not very good". I am sure the men and women who work for Cisco/Linksys appreciate that crap. I called again the next day after speeds was agonizingly slow; their response- "Internet explorer sucks you should get Mozilla".
The reasons the net was going offline was because of bad connectors in my home and not because of my router! And the reason their speeds are slow? The same reason they don't post their upload speeds- 60kbps is almost as fast as dialup.
43311
$45 per month
about 8 days
"The techs that come to the house are honest, upfront, and know information."
"Phone support has no accountibility for problems and is manned by complete morons whos only answer is to power cycle the modem"
"if you can- go somewhere else"
