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Member review of Cox VOIP


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Unofficial Cox VOIP discussion forum
VOIP Forum

Reviews:
read 6 reviews (3 positive) (3 negative)
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Review by reelbigfish See Profile
UPDATED: 1.7 years ago
member for 6.1 years, 1536 visits, last login: 1 days ago


Meriden,New Haven,CT
$45 per month
about 6 days
"Less than AT&T for phone"
"Cable Internet plus unlimited phone is more expensive after promo than phone and dsl from AT&T"
"will update when service is fully up and running."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    Ok. So things have gotten much better with Cox. It isn't VoIP as we know it, but it is CSV. The key here is that it isn't land line. It goes over regular copper into the basement and then into an Arris modem that transmits the data over the coax to Cox's network. So it isn't really VoIP like Vonage, but is traditional copper up the arris box and then sent using DOCSIS 2.0 Packet Cable specifications over the cable network. So on some level it is VoIP as the data uses the IP network to transmit the phone calls. So far things have been good and they did lower the price. I am paying the FCC line charge which I wasn't with Vonage, but this has stayed up in power outages unlike Vonage. It probably only lasts several hours, but thats better than nothing. The call quality is better than AT&T and on par with Vonage when it is working well. It is also $10 less than AT&T with taxes and fees included. The voice mail is good and it's nice to have everything on 1 bill. I would prefer to have the telephony modem in my house so I have control over it but this is the system they have here and I will have to live with it. I definitly recommend this service over AT&T.

    In terms of AT&T being cheaper, they are, although you get Unlimited Local and Long Distance, you only get 3Mbps/512Kbps DSL, so it is cheaper but you get less speed. For 6Mbps/768Kbps it is actually more than Cox when taking into account all taxes and fees. To each his own, but I'm will to pay Cox for all my services and end up with faster internet that has been as reliable as the DSL as of late.

    Followup comments:
    ITALIAN926

    join:2003-08-16
    Stratford, CT

    Total internet + phone ?

    Just curious, please tell me what yout total bill is for internet + phone. My entire bill for DSL with unlimited landline+ features is $84 a month with AT&T. You say "cheaper than AT&T" Im just curious by how much.
    reelbigfish

    join:2002-06-06
    Boston, MA
    ·Comcast
    ·Comcast Digital Vo..
    ·Cox HSI
    ·Cox VOIP
    ·AT&T Yahoo
    ·AT&T Yahoo
    ·Vonage

    Re: Total internet + phone ?

    It turns out I was wrong. AT&T now has an offer for new customers for $50/month for unlimited phone and 3.0Mbps DSL in CT. Also, for current customers you can get the same package for $59 per month plus about $10 in taxes and fees. So worst case, Cox Phone and internet is $50+39.95= $89.95 and AT&T dsl and unlimited phone is $59 + $10 = $69.
    xrobertcmx
    Premium
    join:2001-06-18
    Sterling, VA
    clubs:

    Cox digital telephone

    Is not VOIP. If you don't mind, did you get digital telephone or the new VOIP service they are rolling out?
    --
    4 More years and we won't have a country.

    ILEClineloss

    @rr.com

    Port intervals

    Fifteen days is long for a ported customer, even for SNET. Cox is most likely e-bonded to AT&T. Might want to try and call them and arrange for an earlier installation date.
    Forums » comments on review of Cox VOIP

Sunday, 20-Jul
07:03:25
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