Review by jchambers28
Good "does not cost $60 like it used to. Got new cordless phones for free."
- Location: Alma,Crawford,AR
- Cost: $40 per month
Bad "Activation support was terriable took 2 hours of arguing with the activation DEPT"
Overall "Godd service for the price since the price dropped."
Ease of Installation:
Value for money:
I ordered cox phone on Monday I picked up the self install kit and installed the phone in the Digital cable that part went well. I spent 2 hours arguing with the activations DEPT Because I have a Dcosis 3.0 modem and wanted to use it for my internet and the phone modem was a Docsis 2.0 modem. The reps I spoke with kept telling me you cannot have the Phone and the internet split between the 2 modems. I kept telling them I did not want to use my internet threw the phone modem because it's a Docsis 2.0 not a Docsis3.0 modem. I finally got pissed and spoke with a supervisor and told him what the issue was. He told me I had to do what the other reps so I said F**k you and F**k them and hung up. And called back to tech support for phone the activated my phone modem with no internet attached so no I have my phone and internet split between 2 modems.
The moral of the story is the phone activation DEPT sucks and phone support is Awesome. Here is the the modem I have.
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updated 2.1 years ago