Review by fsardone member for 357 days, 9 visits, last login: 103 days ago lodged 357 days ago
italy
$70 per month
about 15 days
"Free modem, great reliability multiple IPs to own equipment"
"Speed not as it should, due to distance Attenuation and S/N ratio"
"Good value for money, a bit slow in upload"
Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
Telecom Italia is the former monopolist in Italy. They provide decent service and they have the largest geographical coverage. Some time they still act if they were the only ones. The service generally works very well but if you are down it might take them forever to bring you back up. Their service call center understands on basic user configs and if you go away from their beaten path is very easy for them to get lost.
Very good point for them is their speed to install and change configs (especially for upgrades). The price is good (I indicated the total monthly cost for an ISDN 2 channel line plus a VoIP number and a DSL connection, including free nationwide calls). I have therefore 3 telephone lines (2 ISDN Channels and a VoIP) and DSL. About speed, the contract is for a 7Mbit/384kbit the SLA is for 2 Mbit/200kbit and the actual rates are 4800/384 so I would say rather good. You are issued a modem/router which does voice and WiFI, they own it and they replace it for free if it breaks (it doesn't). You can connect another router after that or to rplace it if you are not satisfied with performance.
italy
$70 per month
about 15 days
"Free modem, great reliability multiple IPs to own equipment"
"Speed not as it should, due to distance Attenuation and S/N ratio"
"Good value for money, a bit slow in upload"
