 Review by gatorkram 
UPDATED: 1 year ago
member for 6.2 years, 2392 visits, last login: a few hours ago
 Winterville,Pitt,NC
 $55 per month
 "It seems to be working as well as when they were Cox"
 "The highest teir is only 5000/768 (I now have 10/768)"
 "It works well"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Overall everything seems to be running about the same as when this area was run by cox.
About the only things I have to complain about are the lack of higher speed options, and telephone.
--update--
They now have a 10/768 package, and rumors to be more in the works for upstream speeds
They also offer telephone now, but I have yet to get it.
Followup comments:  
excited
@cox.net | regards to speed I heard they were going to start offering a 9MB super service. I dont know how much they plan to charge for that, but I'm stoked! | |
|  | vaguedreams
join:2006-11-09
Winterville, NC
| Re: regards to speed There are three tiers of service.
Right now Telephony is the big ticket, and upgrades to the speed of the HSI service is also in the works.
Current Prices are 24.95 256k / 39.95 4mb-512k / 54.95 5mb-756k for the different tiers of service.
The priced did not change after we upgraded the speeds last time, and I would be surprised if we increased the price of HSI service next time speed increases come. | |
| | | Bogieboy95
join:2006-12-17
Greenville, NC
 ·Suddenlink
| Re: regards to speed VagueDreams,
I don't know where in Winterville you may be since Winterville, NC now covers quite a large area. I'm in the Southeastern part of Greenville, NC so I would guess that we're not too far apart. That being said, how do you get an accurate, or what you determine to BE accurate, speedtest to indicate your true download speed from Suddenlink?? I have been using the middle (4mb) tier and yesterday I switched to the 5mb level to see if I can tell any difference at all. I recently changed cable modems and did not contact suddenlink since it worked. But, I did notice a major drop in download speed. From a fairly consistent 2950 (which I think is way low) to a consistent 186. After calling suddenlink and giving them the necessary info the tech did something and my download speeds increased to 2950-3125. Still not enough, I think. So, back to the above mentioned switch to 5mb which will probably be temporary. The first test that I ran today (0100) gave me a 3856. Hmmm. Is it really an increase or just that this time of morning is not as crowded on the broadband?? So, back to my original question. How do you test your speeds and get a result that you are genuinely satisfied is accurate or as close to accurate as possible?? I'd love to talk with you via email, or phone, and if you want to give me an email address I'll do the same, or give mine first. I'm kinda new at this forum thing and not sure about the correct protocol. If I've violated any rules or guidelines in this post I apologize but I'm learning. Anyhow, please let me know what you think and we'll go from there.
I also tried a Motorola signal booster for broadband and either I installed it incorrectly or it's a major nothing. I could tell no change at all.
Take Care and if I don't hear from you, Have a Merry Christmas anyhow.
Bogieboy95 | |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs: | --update-- This review has been updated to reflect recent changes, and my overall feeling about the service.
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Give me bandwidth or give me death! | |
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