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Review of Suddenlink (cable)


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Six Month Rating

Reviews:
384 reviews (110 good) (172 bad)
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Review by Breesfan9 See Profile
member for 5.9 years, 21 visits, last login: 72 days ago
updated 1.1 years ago

  • Bastrop,Morehouse,LA
  • $55 per month
  • "Everything"
  • "None"
  • "Thank you Pete Abel"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

Well; my family & I have been having speed problems for the past 6-7 months. I was on the forums day before yesterday & Pete Abel told me to let him know what was going on. I e-mailed him & explained the problem to him. Yesterday a tech from Suddenlink came out & as of right now our speeds are just as they should be. 9.83/76. In fact; it was a little higher last night & this morning. Usually this has lasted a couple of days & goes back to the same. But the tech did put a new switch adapter outside & running into the house. He also told me to keep logbook with my speeds & the times. He said that's also a way in helping them to help the customer. I would like to thank Mr. Abel for getting someone out here so fast. Thank you again sir. So if anyone needs help; I would really recommend them getting in touch with this man.

Comments:
Pete Abel
Premium
join:2008-01-15
Saint Louis, MO
kudos:8

Glad it worked out

I'm pleased to hear our team was able to resolve the issue. The credit goes to them. We appreciate you choosing Suddenlink.

moldypickle

join:2009-01-04
Haughton, LA

Re: Glad it worked out

While the credit goes to your team, after dealing with both you and the local office/call center, you are the only one that can light a fire under their ass. *thumbs up*

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