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Member review of Suddenlink


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Reviews:
read 231 reviews (58 positive) (107 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$79 per month avg ($20 to $170)

Speed test results 3 year trend
Review by mtech See Profile
UPDATED: 2.1 years ago
member for 7.1 years, 1318 visits, last login: 1 days ago


Jonesboro,Craighead,AR
$39 per month
"Mostly reliable"
"Speed upgrades not available in Jonesboro yet"
"They are ok and should be speedier than all local ATT dsl tiers when speed upgrades available"
Connection Reliability:
Services:
Value for money:
(ratings match consensus)

    I started out with Cox and now have Suddenlink service after the buyout. I have the "preferred level" service (4mbps/512kbps) at $39/mo. I am experiencing intermittent loss of signal since the system speed upgrade work started. The modem occasionally loses synch. briefly and in a few seconds it reconnects. I haven't had any experience with sales or installs since I was already connected when Suddenlink took over. I have also not needed to contact tech support for any problems. Except for the very brief dropouts, the connection works very well for me. The upgrade to 8mbps for "preferred level" will be appreciated.

    Latest speed test: 4003 down/ 434 up , latency 34ms

    Modem: Toshiba PCX 2000 (4 years old). Any suggestions for a new modem?

    Anyone heard when the new speed upgrades will be available in Jonesboro?

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