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Member review of Suddenlink


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read 230 reviews (58 positive) (107 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$78 per month avg ($20 to $203)

Speed test results 3 year trend

Review by genewitch See Profile
UPDATED: 1.7 years ago
member for 2.1 years, 50 visits, last login: 1.1 years ago


Leesville,Vernon,LA
$43 per month
"Er... it gets you on the internet.(good speeds, good times, now)"
"Weird latency and packet loss issues(modems suck, that's it)"
"get if you're only into email and nascar pages.(good now)"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    considered fixed wireless, cell wireless, dsl, satellite, and Cable.

    Picked cable since i hate phone companies.

    My provider is technically suddenlink, but cebridge deals with everything i guess. I've been having a recurring problem with upstream values constantly changing, and the ping times aren't stable. They promised to fix it, but i haven't seen a technician about it yet. I recently got VOIP and it's suffering because of the latency issues.

    However, ping times in games are good considering i'm so far away from the servers 99% of the time, download speeds are fast, and the upstream is relatively reliable @ 30-50K/second. It strikes me as a little pricey, but that's what i get for not going with DSL.
    Update: ping times have gone to hell in a handbasket in games. My westcoast WoW RAC consistently pings above 200ms these days, and goes to 1500ms around 9pm. It's like satellite, but without all the prestige.

    Sold as 3000/256
    Average 2900/350
    Best 2995/506

    worst 212/110

    UPDATE FEB 08:
    My service is now working flawlessly. I consistently get 18-50ms pings on every online BF2 server, and my data rates are 3000/~500 all day and night. There was a busted box down the road from my house, and it was causing shorts in the bigger hub upstream, evidently a TON of users in my area were having problems, even though there's only a handful of people on that particular node. The thing that pisses me off is that they took 3 months to fully resolve the issue, instead giving me a bunch of nonsense.

    Oh well, i'd recommend this, if you have patience and the ability to contact the FCC and BBB offices in your state. they will take care of it for you (and the mere threat of it is enough to get suddenlink's butt in gear over it)

    all in all, now that it's working i'd say it's worth what i pay, $42 a month.

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