 Review by shelby10763 
member for 8.2 years, 1324 visits, last login: 2 days ago
updated 1.9 years ago
 Greenville,Pitt,NC
 $100 per month "Internet is way better." "Limited service options, Wee bit pricey" "Right on the cusp of being great but still some lingering issues."
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(ratings match consensus)
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7-14
I've had the 50/3 package for almost a year, speeds run consistently around 40MB. There are very noticeable slow downs in the evenings, but the network guys are good about getting it corrected.
I'm still willing to pay for the 107MB, but it's just not offered.......
The selection of HD channels has gotten way better!
3-10-10
Almost a year has gone by since my last review. But even after some much needed upgrades, many of the same issues remain.
I have the 15/1.5 internet package and still see wide swings in speeds (anywhere from 3mb to 17mb). You never know what your going to see. I've lost track of how many techs have been out over the past year to troubleshoot the issue but the issue remains.
My market (Greenville) is always the last to get any HD channels in the state. That alone is why I can't and don't recommend Suddenlink.
2/7/10
Another quarter goes by and no new upgrades (for Greenville). The rest of the NC markets are just oozing with new HD channels while Greenville is stuck with 24.
Internet service is better; still stuck at 768 up though. I do get close to the advertised speeds but only close.
3/23/09
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They recently upgraded the Internet to 12/768 which is nice. But there wasn't an increase in upload speeds, it's been stuck at 768 since 2004 (the last upgrade from Cox). CSRs don't even know that the speeds have already been upgrade. As of yesterday their still saying that "their planning the upgrade". (Pre-Sales information:1)
HD channels are still lacking, and the selection varies from market to market. Due to a sub-par infrastructure they can't provide the same line-up of HD channels throughout the area. The market that I'm in seems to be getting the short end of the stick, we're 6 HD channels behind the rest of other NC markets.
Please let the Greenville market have SCI-Fi HD before Battlestar Galatica comes back!
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