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Member review of Suddenlink


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Reviews:
read 180 reviews (41 positive) (88 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$78 per month avg ($34 to $205)

Speed test results 3 year trend
Review by anklosaur See Profile
UPDATED: 214 days ago
member for 5.5 years, 407 visits, last login: a few hours ago


Tyler,Smith,TX
Contract price not specified.
"Some reps actually care"
"Spotty, spotty, spotty support"
"Will do if it's all you can get... getting better"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Quick note, service has been getting much better but they've a long history of poor service and customer support ball dropping to overcome. When it works, it works well. They need to continue building infrastructure, adding bandwidth and weeding out the employees who don't know what they are doing. More HD content please... much more. Website is ok if you are already subscribed but it's almost impossible to add/start services, and trying to find out how much it will cost you is impossible from the website.

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    Forums » comments on review of Suddenlink

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