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Review by marcusj3000 See Profile

  • Location: Alexandria, Rapides, LA, USA
  • Cost: $104 per month
  • Install: about 2 days
Faster speeds with 1Gig service
upload should be more than 50Mbits
decent price and hope they have solved the reliability this time.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

Update 15 May 2017
Got rid of them as I moved to another state and glad to not have to deal with them as they seem to be starting to go down high in service and get more expensive. Hope everyone with the new Alice has better luck.

Update 18 Aug 2016
Reacquired service and now have the 1Gig service and it is indeed now blazing fast. Upload is still somewhat out of whack and should be more than 50Mbits. Only time will tell how long I stay with them this time. Hopefully they go up to like 200-300Mbits on the upload in the near future which would be nice.

Update 26 May 2016
The slowdowns in the evening and the sporadic outages have seemly become routine events that mark congestion and lack infrastructure upgrades. Going back to slower and more stable uverse that seems to function better. Since i have other At&t services I consolidate everything unto one bill.

Update 10 Feb 2016
Well I'm forced to come back as the verse speed just can't handle all my internet devices and bogged down continuously. So far no downtime and service has been steady so far but i am in town now and not in rural america anymore.

Update 16 Nov 2015
After outages becoming a 2 week to monthly occasion i decided it was time to let suddenlink go. I moved from one town to the next and still could get suddenlink but decided enough of the bad service. The price steadily risen from year to year and the service got progressively worst and worst. I'm now a happy uverse customer and good riddance to suddenlink.

Update 11 AUG 2015
Service has been steady with occasional hiccups and slowdowns as more people are on the node. At&t also serves my area and is just now deploying Uverse but still not available in my neighborhood for comparison. By the speed with suddenlink, At&t lags behind severely as they have done just like verizon and moved on to the cash cow of wireless LTE service. Price though has crept up and it's starting to become costly for the service as I don't have cable TV with them to bundle. no competition from at&t keeps this a one man race but boy I can't wait till suddenlink deploys there 300Mb or 1Gig service to my area after the test markets.

Update 24 Dec 2014
Now serving 155 / 15 for speed. They have officially obliterated At&t which is now only focusing on LTE and wireless service. Once again only thing better if fios.

Update 30 July 2014

Now have the 107 speed plan and loving it. Wish 300 was available in my area but it is now just getting a test run in TX. Price is still good for what I get with expensive DSL from At&T available in my area. Can;t ask for anything better other than FIOS.

Update: 21 Oct 2011
Speeds still good and service has only been out once after a storm.

Update 25 September 2009
No problems with the service. The speed keeps increasing which is nice. The price for the top tier is kinda pricey but the alternative is the Deathstar AT&T. DSL speed increase is done since suddenlink has just left At&t behind and U-verse is like a good 5 years away for this area. Overall they have a done a good job . gave up on the digital phone ecuase it takes to long to have it setup so now I have VOIP service thru LINGO with no problems at all.

Update 15 October 2008
I have gotten there service again because I now live in a new home and the speed of DSL just isn't cutting it anymore. DSL is dieing a slow painful death and it can't hold a candle to the speed cable keeps progressing to. They have seemed to have corrected some of their problems and currently is a good buy right now.

UPDATE 03/28/2006
I have switch backed to AT& T. Seems that they are indeed throttling speed and blocking ports now. They are also trying out packet inspection technology. What good is the speed when downloading big files and working from home when thy block ports I need to use, cut the throttle speed and make excuses that they are not. I wish they would sell my area to someone else because it was better when cox was here.

I got a 10 / 768 connection and couldn't be happier since AT&T is raising prices and don't plan on digging out of the grave their DSL service is in. Install was smooth since I already had cable TV thru them, just picked up the modem and boom I was online again. I will be order Digital Phone service form them to finally escape the clutches of the death star. I luv the fact that after I bundle all three I will still be paying less than when I had a landline phone and internet thru bellsouth now the new deathstar.

member for 20.8 years, 1649 visits, last login: 2.2 years ago
updated 6.7 years ago

MrMega
join:2002-03-09
Parkersburg, WV

MrMega

Member

$45 Must be nice Marcus...

Must really be nice to be paying that. We weren't suppose to have rate increases. It has increased every month lately... currently $102.51 from $97.16 last month with a note that it will raise another $2.54 again next month... I can only assume next month with be another increase, followed by another and so on. This is only for cable and 6MB/256k service (which is a high estimate)and I do not HAVE the phone service. I went back through check recorder to when Charter Communications was here (before Suddenlink bought them out) and the price was $59.93! Rape charges should cover MORE than only sex related activities!

marcusj3000
Darkness Rising
Premium Member
join:2003-05-26
Memphis, TN

marcusj3000

Premium Member

update

the downside to that is listed in my update so now I have dropped them.