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Six Month Rating

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Review by Nyron See Profile

  • Location: Charleston,Kanawha,WV
  • Cost: $55 per month
  • Install: about 7 days
Good "Stable and fast. Cannot ask for much more. "
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings above consensus)

When Charter brought cable modems to Beckley I was one of the first to obtain one. I can still remember the tune of the shark fin modem, as it often reset letting me know there were problems. That always seemed to be the issue with Charter, when I moved to Teays Valley it was really no different. My connection would drop several times a week. This led me away from Charter and I had dsl for a few years.

I have been back with Suddenlink for about 6-7 years now and overall I am very pleased. Their internet has typically been rock solid. Their speeds are fast, especially for WV which is an infrastructure and investment nightmare. They are getting ready to increase speeds, despite not really having any competition (DSL is pretty much irrelevant in my opinion).

Overall very happy with the internet service. At times, their tech support can be a bit marginal, but they are usually easy to deal with. I highly recommend them.

member for 7.4 years, 841 visits, last login: 4 days ago
updated 117 days ago