 Review by Defiance82 
UPDATED: 103 days ago
member for 7.2 years, 2557 visits, last login: a few hours ago
 Reeds Spring,Stone,MO
 $70 per month
 about 3 days
 "Service is Great when it's up!"
 "Lots of various outages, no redundancy"
 "Works well when it does and there is no other providers for the value"
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(ratings match consensus)
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The service which I pay for currently is Suddenlinks 10/768 package. The connection quality overall is decent when it is up. Suddenlink has no redundancy so when they go down for any reason it does kill the modems from miles away from the trouble area. Due to this fact we do not use Suddenlink for TV services. Since as usual when their cable drops the tv also would drop.
Suddenlink also can not get VoIP since they have said the FCC will not allow it due to the fact their services are not reliable. They had said something about needing a 99% update which they only have 80% uptime from what their phone support says.
Aug. 11th, 2009 Update
It appears SuddenLink is having more issues now. Over the past 24 hours my speeds have been horrible. I'm only getting about 2-3mbps. When I placed another call to complain they said it was due to storms and have said they are working on it. They have been working on for at least 2 days now the rep said. The rep also said they have no ETA on when it will be fixed.
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