Review by Lindsey
Bad "never get what you pay for"
- Location: Gypsy,Harrison,WV
- Cost: $35 per month
Overall "still crap..If I had a better place to go I would, but im stuck with this POS company for internet"
|Pre Sales information:|
Value for money:
(ratings below consensus)
Lets see..we have had suddenlink internet for around 4 years now and theres always a Problem..you never get the speed you pay for(6mb, should be 10 now, but isnt), if you call someone they tell you theres nothing wrong even when the modem lights are out, hell even the local office cant tell you anything about them.
seems every 6 months I have to have a tech come out to see what Problem is and 99% they cant find it..
every night from 5pm to around 1am speeds drop well below 6mb..avg around 2.5 any other times its fine..it should never drop off that much..tech has told me that the area has to many modems.
tho 1 tech has been good tho, even tho he lead me on about my area getting a speed upgrades telling me I was getting them and than when asked why I havnt got them was told that my area still needs new stuff to get it, even tho most of the area around me got it when he said it was going to happen..yes, he got us a credit, but thats not enough for 4 years of Problems.
member for 5.2 years, 2174 visits, last login: a few hours ago
updated 2.5 years ago