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Six Month Rating

bullet 444 reviews (120 good) (198 bad)
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Review by annetteginn

  • Location: Lexa,Phillips,AR
  • Cost: $139 per month (12 month contract)
Bad "Poor reception and cost to much will not fix problems"
Overall "Many of my friends r having same problem and they r going switch cable providers"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings below consensus)

I have called and complain about the reception of servals channels in this area Suddenlink told me that several people would have to complain before they would correct the problem I'm paying 138.00 a month to this company and they don't do anything to make the channel clear! I have talk to my friends and the same channels are doing the same blacking out no voice making small square unable to see the picture.We are going to change company if this problem is not fixed. I have change this box twice an cable man came to my home to check the cable that is not the problem You need to check the receiver that get these channels Someone is not doing their job... And if your company losses AMC I going to change company I sick of your company putting me off and saying thing that doesnt fix the problem. If I didn't send that check every month on time you would close my account ... I think Suddenlink need to do their part that i pay for each month and fix the problem!!!!

Annette Ginn

(review was emailed from domain suddenlink.net)
lodged 3 years ago