I currently pay for 6mbps which I can get when I am not home. When I get home the speed is under 0.5 and usually around 0.2 or lower. I have had several techs come out and they say that it is not my lines. Basically I believe I am on an overloaded node and get throttled every evening. This makes watching netflix or playing online games impossible. I am really at my wits end.
Pete Abel Premium Member join:2008-01-15 Saint Louis, MO |
with SuddenlinkI'm vetted to help customers in this forum: »(post #24974222 no longer exists). If you're willing to share name and address on the account (by IM or email: pete.abel@suddenlink.com) -- I'll ask senior managers for us in that part of the country to follow up. | |
|
| deac join:2012-10-29 Grayson, KY |
deac
Member
2012-Nov-8 10:30 pm
Re: with SuddenlinkMr. Abel did you get my email? | |
|
| | Pete Abel Premium Member join:2008-01-15 Saint Louis, MO |
Re: with SuddenlinkYes, I did, and I just responded with an update. | |
|
| | | deac join:2012-10-29 Grayson, KY |
deac
Member
2012-Dec-31 10:03 pm
Re: with SuddenlinkMr. Abel is there any news on my situation? I am still having difficulties and it seems to be getting worse. I am down to unusable speeds now. | |
|
| | | | Pete Abel Premium Member join:2008-01-15 Saint Louis, MO |
Re: with SuddenlinkI'll check on status of the solution we discussed and email you. Best way to reach me is by email. Thanks. | |
|
|
suddenlink is slower than evolutionget used to waiting. I have had issues for over a year and guess what they still havent fixed it. I havent been offered compensation and I keep finding new issues. I would drop this terrible ISP if I had another option. | |
|
| deac join:2012-10-29 Grayson, KY |
deac
Member
2012-Dec-31 9:35 pm
Re: suddenlink is slower than evolutionwindstream is my only other choice and they are almost as bad. I got tired of my service being great then gone for days....now those seem like the good ole days, at least I had a good day. I am at 0.07 right now. | |
|
| | deac |
deac
Member
2013-Jan-10 10:53 pm
Re: suddenlink is slower than evolutionThank you Mr. Abel for keeping me informed of the progress. I appreciate your help. | |
|
|
|