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Suddenlink page on DSLReports
Six Month Rating

Reviews:
bullet 428 reviews (119 good) (190 bad)
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Review by outfieldind See Profile

  • Location: Mantua,Portage,OH
  • Cost: $65 per month
Good "when one person is on its ok"
Bad "slow speeds/ not even in the ball park of what the plan say"
Overall "look for other options"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I've had suddenlinks cable internet for about 6 months and the plan is for 6megs down and 256kbps up. I actually get my rated speed maybe for a few hours a day which is usually when im not home and the down speed gets pretty abysmal to the range of some times struggling to get even 1 meg down the up is pretty constant but its very low but its the only plan they offer.

i wish the WISP that i was using before hadn't gone out of business, but dealing with most of the tech support has been pleasant but i would have wished that i didnt have too as much as i have.

as of right now i couldn't recommend suddenlink

member for 1.8 years, 91 visits, last login: 341 days ago
lodged 1.5 years ago

Comments:
Pete Abel
Premium
join:2008-01-15
Saint Louis, MO
kudos:13

I might be able to help

I'm on the list of Suddenlink agents approved to support customers in this forum (»Approved Suddenlink Tech Support Agents). If you wish, IM or email me (pete.abel@suddenlink.com) with the name and address on the account and I'll follow up with senior managers responsible for your area.