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Review by danield31 See Profile

  • Location: Arkadelphia, Clark, AR, USA
  • Cost: $65 per month (24 month contract)
  • Install: about 14 days
It works ok
frequent slow downs and shady billing practices
I hate Suddenlink
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

I've had Suddenlink for almost a year now in Arkadelphia, AR. It frequently slows down to 1-2 mbps during peak times, which makes it difficult to stream anything. The piddly 512k upload speed is ridiculous. I'm not so dumb to believe that Suddenlink isn't aware of this problem as it's a congestion issue and nothing else. I'm being charged a higher price that I was originally quoted. $65 a month for 8mbps with a 150gb cap is exorbitant. They wouldn't give me the option of using my own Motorola Docsis 3 modem until I got raw about it. Their greed and incompetence is about to cost them another customer. Unlike many folks, I have other options, so I won't put up with this nonsense much longer.

member for 11.1 years, 2 visits, last login: 8 years ago
lodged 11.1 years ago

Pete Abel
Premium Member
join:2008-01-15
Saint Louis, MO

Pete Abel

Premium Member

Offer to help

I'm with Suddenlink at Corp. HQ (»(post #24974222 no longer exists)). If you're willing to IM or email me (pete.abel@suddenlink.com) the name and address on the account, I'll esclate this to the attention of senior managers for your area.