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Suddenlink page on DSLReports
Six Month Rating

Reviews:
bullet 417 reviews (118 good) (182 bad)
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Review by dhudson1984 See Profile

  • Location: Charleston,Kanawha,WV
  • Cost: $126 per month
Good "Fast, solid, and reliable "
Bad "None"
Overall "Recommended!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

We've had Suddenlink Internet for a total of 5-6 years. Other than some storm damage or maintenance that happens once in a while,the connection has always been rock solid & reliable! They're the only company that have the most reliable and fastest speeds available in our area and state for residential customers. I would definitely recommend Suddenlink if they're available in your particular area! If for some reason you happen to have reliability issues, I would recommend also PMing or Emailing SDL L3Tech from the forums as he can track down any routing issues or packet loss that may occur and get it fixed on his end or get the local engineering/tech team on it. Most of the time the reoccurring problem you may have can not be detected by a local lower level tech, so this is the route you need to take if you ever experience any such problem! You won't regret it after the issue gets resolved!



member for 6.2 years, 1974 visits, last login: a few hours ago
updated 129 days ago

Comments:
Pete Abel
Premium
join:2008-01-15
Saint Louis, MO
kudos:12

1 recommendation

Thanks for the review

Thanks for taking time to publish a review and for being our customer. I'm glad to hear SDL L3Tech has been able to help you, like he has many others in this forum.
dhudson1984

join:2008-01-04
Charleston, WV

1 edit

Re: Thanks for the review

No problem, Pete! Good to hear from you again. There should be a whole lot more people such as SDL L3Tech that people can reach out to and get their routing issues, and outside plant issues corrected.