Review by azbuddy
Good "Customer Service - polite"
- Location: Colcord,Raleigh,WV
- Cost: $175 per month
- Install: about 24 days
Bad "Quality of the Technicans, some are clueless, in a hurry to get to the next customer without making sure work is completed "
Overall "Wish I had other options - any option"
|Pre Sales information:|
Value for money:
(ratings match consensus)
Purchased late last year... Full package consists of cable, internet and phone w/ 2 TiVo receivers. Purchased 40/2 $49.99 mo. Never received the speed I was paying for. Down graded to 15/2 39. Install was a mess, tried to use existing line (pole to home) that was 30+ yrs old. Had to rewire everything. It took 4 visits and 3+weeks to correct. Could not get their wireless router to work. Wireless speed was 2/.5 ? Ended up using my own wireless router.
Speeds are extremely Slow today, TiVo has had error 133 again, basically the internet speed cannot support my Tivo's and internet activity. This is because speeds are 4500/425... really. I guess i'll call tomorrow.
member for 12.7 years, 89 visits, last login: 257 days ago
updated 1 year ago