 Review by tc1uscg 
Posted: 1.5 years ago
member for 3.1 years, 515 visits, last login: a few hours ago
 Saint Clair Shores,Macomb,MI
 $21 per month
 about 45 days
 "American suport, reliability, easy installation"
 "Slow to answer email trouble reports. Cancellation rules questionable. call blocking"
 "Nothing special. Typical run of the mill service provider. Compaired to SunRocket, they are tops."
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Replaced SR with Voice eclipse. Costs were good, reliability much better. Only a few burps here and there. However, having had a bad taste from SR, VE was pretty much doomed from day one. The first problem I had, inbound failure, I was all over them like stink on poop. But they had really good customer support that spoke English, 3 NOC's in the U.S. and was owned by U.S.Lec (a good sized lec). But there were not special. Features were the same as most other providers. Some didn't work well, like "find me" and "call blocking". Even if the person calling blocked their number, it rolled to voice mail so you ended up having to deal with them anyway. When inbound stopped working on the few times it did, it didn't say broke long. The PAP2 device was free (but has to be returned when you terminate the service at your cost) but there was a $50 "activation fee (which is now waved). No frills service, I would recommend them but canceling can be a little issue as they require a "written notice" as per their TOS however they do not say what form (email, snail mail, photo card or whatever) is needed but my recent experience, they don’t' want email, they want you to "phone it in". That's not written.. HELLOOO!
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