Review by destiny
Good "Low rates, excellent voice quality"
- Location: 61259
- Cost: $4 per month (month by month)
- Install: about 3 days
Overall "Very reliable. No call drops"
Ease of Installation:
Value for money:
I must say, I am very impressed with Axvoice; and that's very hard to do. I'm a technical support professional myself. I've been in the field for 7 years, and have heard every horror story in the book. The issues I had with my old provider were dropped calls and poor call quality. Since employees get a discount on services, I decided to get company recommended phone service. I spent more time troubleshooting problems, than actually using the phone. After two months, I cancelled the phone service. There was no point paying for a service that didn't work.
I came across Axvoice and for the price, I had to try it. I read their testimonials and I contacted their customer service first, and asked them every question I could think of. I was surprised how well their staff handled themselves. They were patient, polite, and extremely knowledgeable. I liked the fact that the VOIP adapter was free. Most companies charge customers for the equipment. I got the adapter within a few days; it took no time for it to get here. Installing it was super easy. I just plugged the adapter into the wall, plugged the Ethernet into my router, and I was ready to go.
The features are incredible, especially for a residential plan. When I'm at work or out and about, I get all my landline calls sent to my mobile phone. My favorite feature is the alternative caller id. When I make landline calls, my cell phone number shows up instead. Its perfect when calling my parents. They don't answer calls from unknown numbers. It took them months to get familiar with my cell number; so instead of having them remember my new home number, I just use the alternative caller id feature instead.
Axvoice is a top-notch service in my own personal and professional opinion. I would definitely recommend them to anyone who wants clear crisp calls and an abundance of features.
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