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Fairpoint Communications page on DSLReports
Six Month Rating

Reviews:
bullet 53 reviews (18 good) (23 bad)
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Review by NObama See Profile

  • Location: Nashua,Hillsborough,NH
  • Cost: $45 per month (24 month contract)
  • Install: about 7 days
Good "Price, Speed (30 / 15), UNMETERED connection"
Bad "Nothing yet"
Overall "If it is reliable, it is a great value for the money"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

3/18/2013 UPDATE - Connection and performance are still as good as the day we had it connected. No issues and have not had any outages. No complaints. Thank you Fairpoint.

SEP 2012 INSTALL - Moved to a new house in an area that Verizon wired for FIOS prior to selling it off to Fairpoint. My Comcast internet was fast, but suffered modem resets on almost a daily basis over the past year.

Cutting the cord anyway. No more Cable TV. With an unmetered fiber connection, HDTV antenna with all the Boston channels, Netflix, Amazon Prime, and a Roku, we should be good for a while. $150/mo to Comcast was too much.

Appointment was set between 8am and 5pm today, and I figured i would be waiting until 430 for the tech to show. Fairpoint confirmed yesterday with an automated system. The tech called around 9am and said he would be here in 30 minutes. Did the walk through, picked the spot for the box, and he was done a little after noon. He took lunch while the home office provisioned the unit, came back around 130, and it was working.

30/15 connection, unmetered, for $45/month.

Tested at 29+/14+. Let's hope it stays that way.

Six weeks or so later and speeds are still right up there. Like other ISPs, occasional congestion slows speeds down on occasion. My work laptop at times won't connect to the wireless modem/router Fairpoint provided. It has been okay recently, but I am not sold on the provided modem/router.

All told, I am still satisfied with the service so far.


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member for 8.8 years, 763 visits, last login: 9 days ago
updated 1.5 years ago

Comments:
johnmull

join:2012-11-27
Manchester, NH

nice

it really does depend on where you are, southern NH is great but in manchester NH where i am i can get a max of 1.5 D and .750 up, terrible speeds and after numerous techs coming to see the problem they basically told me i have no choice either go with 3mb down and get disconnected all the time or stay with 1.5mb and have a stable connection. basically i was told i am too far from the service center and the further you are the worse it gets, i really wish fiber was around here but i think comcast owns this city. i'm ready to pay a little extra so i can watch youtube videos while my kids watch netflix, its pretty sad i have to turn off HD when watching youtube 480p is just not the same