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Review of LINKLINE (DSL)


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Six Month Rating Unavailable
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Reviews:
257 reviews (201 good) (24 bad)
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Review by jcelick See Profile
member for 10.2 years, 2 visits, last login: 10.2 years ago
updated 280 days ago

  • 90064
  • $50 per month
  • (month by month)
  • AT&T
  • "Service"
  • "Great Service"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I have seldom had any service interruptions and any I've had have mostly
been self-inflicted. I've been a Linkline customer for over 10 years.



However, my last outage was a double hit where both the AT&T line went down
and my modem died. The modem was at least 10 years old. All of the help I
got was great and there was very, very little "hold" or "all service reps
are busy" time.



On Saturday morning Rufio V. was the greatest. He tried to resuscitate my
old modem, helped me select and buy a new modem, and then patiently went
thru a new modem setup. It took hours, mostly my fault.but he was
exceptional. Thanks




Comments:

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