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Member review of VoiceStick


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VOIP Forum

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read 24 reviews (17 positive) (1 negative)
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Review by dot_null See Profile
UPDATED: 1.2 years ago
member for 5.3 years, 1788 visits, last login: a few hours ago


Kennesaw,Cobb,GA
$3 per month
"Excellent prices, great US based support, Asterisk Friendly and NO JUNK FEES!"
"Their web portal leaves much to be desired, though I understand it is soon to be overhauled"
"Overall a wonderful deal for the budget conscious VoIP user"
Web-site:
Ease of Installation:
Call Quality:
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Tech Support:
Value for money:

    My Other Reviews·Callcentric
    ·Comcast
    ·AT&T Southeast
    Well, I've had a Voicestick account for a good while, probably about 2 years now (just checked and I signed up in October of 2006). Voicestick service was decent overall then, but when BruceN left Voicestick things went downhill almost immediately. The new management instituted junk fees for users with a DID, and at this point I converted to an outgoing only account and pretty much let that account sit dormant.

    Now Bruce is back and changing Voicestick for the better! ALL of the junk fees are GONE! He has answered all of my queries, and his excellent support heavily influenced my decision to port my number over.

    Recently my promo with another provider was about to expire and I was looking for the best place to host my main number. I was looking strongly at the Next2Nothing plan ($1 minimum usage per month, US outbound @ 1.9¢, Incoming minutes priced @ 1.18¢ - as of this writing). The no junk fees policy was very attractive to me as very few other companies subscribe to this policy, and my previous company was going to start charging these fees at the conclusion of my contract.

    Recently, Voicestick rolled out the plan I'm currently on, their new Asterisk plan where you pay $2.99/month and have 250 incoming/outgoing minutes, subsequent minutes either way are 1.1¢ per minute - more details here: »[VoiceStick] Asterisk program- NEW- you asked for it.

    Upon signing up with this plan I chose a local number to evaluate the service for about a week, then I ported my current number to them. The porting process was lightning fast, it took I believe 8 days from start to finish. The person who handled my porting request did so expeditiously and without incident.

    I have had a couple of tiny issues with the service and Asterisk, but they turned out to be issues completely on my end (mainly a firewall issue that I have since corrected). Voicestick technical care is great also, when I had an issue with the service (which as stated above, wound up being an issue on my end) they worked with me to find the root cause of the problem, and the tech even gave me a configuration he uses on his personal Asterisk box for me to try. Otherwise it has been rock solid.

    For anyone that has a calling pattern consistent with the Asterisk or Next2Nothing plans, I would wholeheartedly recommend Voicestick. $2.99 for 250 minutes with E911 is an absolute steal, in my opinion.

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