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Member review of Cbeyond


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Unofficial Cbeyond discussion forum

Reviews:
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Review by Traxless See Profile
UPDATED: 146 days ago
member for 3.5 years, 1146 visits, last login: a few hours ago


USA
Business customer
Contract price not specified.
"VOIP is excellent."
"Sometimes there are email server problems."
"Decent for VOIP and web hosting."

    My Other Reviews·AT&T Southwest
    Email issues looked to be resolved.

    Followup comments:

    Beboute

    @pacbell.net

    CBeyond is the worst

    I would not wish CBeyond on my worst enemy. We switched to CBeyond at our office and also got the cell phone plan. The system has cost us a great deal of money and aggravation. We've had it for 6 months and I am holding my breath for our three year contract to end. We have not saved the money they promised we would and we are not able to back-up our server contents as they promised. The sales people lied about everything. This company is definitely not ready for prime time. I just wish that a company with the financial backing to take care of customer problems and fix the system will come along and buy out Cbeyond. Does anyone out there have another SIP service they recommend?
    carlucci

    join:2006-08-16
    Livermore, CA

    Re: CBeyond is the worst

    The best SIP service available is Cbeyond, this is company who wrote the standard for SIPConnect. They don't sell a system, so you might have them confused with your phone vendor. If you want to back up you server contents, try sharing your server contents to another machine- not a server- and then back-up the shared folder from the non-server machine. This is the way way we do our back-ups with their service and it works great! We were told that we would save more than we actually saved- but I provided the wrong bills to justify the savings- I was a bit mad at first, but then I realized it was my error- I still can't compare to the service I had before- two different worlds. Cbeyond was thourough and very helpful, and compared to my previous cell, telphone, and internet providers- hey who can complain, I have one bill, and it is easier to pay than 3.
    Forums » comments on review of Cbeyond







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