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 Review by gabeman 
UPDATED: 255 days ago
member for 8.5 years, 3764 visits, last login: a few hours ago
 Philadelphia,Philadelphia,PA
 $35 per month
 "None"
 "Slow speed, horrible service, monopoly"
 "If you have Hotwire Communications, you probably have no choice."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
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Hotwire is a building-level communications company, they service apartment buildings. I haven't had such a horrible internet connection since I was on dialup (and even that was more reliable). Every day, I wish I could move out of here just because of them.
We have no choice in our building, Hotwire is the only choice.
2009 update - I managed to ditch Hotwire the only way I knew how... moving. Hotwire is a prime example of why you should check who your cable provider is before you move in. If you live in any building owned by Philadelphia Management, you will not only hate your apartment, you will hate your internet connection as well.
Followup comments:  
hotwire cust
@comcast.net | a very happy Hotwire customer Hello
I Have hotwire here in sunny isles florida
and I find them to be a outstanding catv,and hi-speed internet
provider
two thumbs way up  | |
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pier0188
@dsli.com | NYC Hotwire Hotwire in my building sucks also. Internet DNS server sucks horribly but is otherwise fast. TV blows. Dish network is horrible. NO local HD channels, sounds like a skipping CD with ran or wind. | |
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pier0188
@dsli.com
| Re: NYC Hotwire Follow-up. After more than a week and a half without cable, the techs have visited twice. In order to get at least some TV I hooked the Dish receiver up to the local terminal so we could get local channels. Did the Dish tech unplug this and plug it into the cable terminal? Nope. They essentially didn't do one thing.
They dangle in front of us that they will have fiber IPTV, fiber internet...etc before Time Warner gets here. Sorry, but if the crap service is this bad under Dish, then I won't give them another chance. Even though TW isn't great, at least their techs do something. | |
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Another Philly
@dsli.com
| Apartment Hotwires What an appropriate name they have. I feel like I'm being burned with hot metal when I try to watch streaming video or even check my email. Why do our apartments make deals with these people?!
I still remember the day my modem was delivered and I went to speedtest.net to check the connection. I thought, "There must be some mistake... DIAL-UP ISN'T THIS SLOW..."
Alas... | |
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lauderdaleone
@bellsouth.net
| hotwire sucks!!! Hotwire sucks. Internet is slow. IPTV is even slower. PVR for IPTV only allows you to record one show at at a time. Phone service goes out at least once every two weeks.
An all around awful company. If you are considering moving into a building with Hotwire, recondsider! Everything about their operation is absolute crap. The customer service folks, the service techs and the actual product are all garbage.
This is an awful company but they pay off apartment and condo complexes and prevent anyone else from providing service. Cable and Satellite are criminal, but Hotwire takes it to a totally different level. Worst company that I've ever dealt with in any field. | |
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Hotwire Communications
Hotwire SUCKS
I live in an apartment that ONLY uses Hotwire in Philly. This is even worse than dial up. Just thinking of turn ing on my computer gives me a headache. I have a non-tech savvy roomate that complains all the time. 
Moving is in the works for that SIMPLE reason! We called about our router making the connection slower...like watching paint dry much better. The tech told us it was because the computers were too old. The laptop is less than 2 years old and the desktop was on a year old.