Review by Farshid420 
UPDATED: 189 days ago
member for 2.4 years, 456 visits, last login: a few hours ago
 North York,ON
 $18 per month (12 month contract)
 Bell Canada
 "Amazing price, excellent online/community support, decent speeds"
 "As with all DSL providers, their lines belong to Bell"
 "If you're looking for solid DSL service at a great price, look no further!"
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(ratings match consensus)
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After getting fed up with Rogers' price hikes for Highspeed over Cable, and with the impending cap enforcement and drop in monthly usage amount, I decided to test out Acanac's DSL Highspeed.
From the get-go, their reps here on DSLR (Paul and Sandro) were amazing sources of information. Regardless of the questions that I asked, they had the answers that I needed and were quick with their responses. After making my decision to sign up with them, I received my modem, preconfigured and ready to go. I'm usually the kind of person who likes to do a lot of research into the best setup and how to get the most out of any piece of hardware, but setting up the modem was one of the easiest things I've ever done. Switching the modem to Bridge mode so that I could use it with my existing wireless router was also a short and simple process.
However, with the good must come the bad. I noticed that I wasn't getting the full potential of speed that I could be, especially with the line attenuation stats that I had, so I decided to contact their tech support and see if anything can be done. The reality of my situation, and as others have experienced, is that any company renting lines from Bell will have to do what I like to call "the dance" before anything gets done to remedy a problem. Out of all the CSRs I spoke with, one of them was rude to me (remeniscient of several of my conversations with Rogers CSRs), but every other CSR I spoke to was very polite and willing to help me.
Furthermore, after a while, I realized that part of the problem that I was experiencing was some faulty equipment. It turned out that both the filters and the modem that Acanac had sent me were defective (through no fault of their own). After contacting Paul to let him know of my situation, during a 48 hour period, I received a new modem. That to me is EXCELLENT service.
In addition to getting all of my problems resolved, I now have unthrottled bittorrent access, no usage caps, and the lowest price that I could find for such a service ANYWHERE! I'm nearing the end of my first month with Acanac, and pretty much everything that could have gone wrong has, and has been handled with care. I now also have access to a 100GB of online storage, and a virtual Online PC with an additional 50GB of storage (which is on a 24mbit connection to boot!).
I would HIGHLY recommend anyone looking to switch to another ISP to consider Acanac. I would suggest (if you're on DSL) taking advantage of their 1 month free trial and seeing for yourself.
Acanac, you've got yourself a satisfied costumer! 
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