Review by julienvf 
member for 4.2 years, 1370 visits, last login: a few hours ago
updated 20 days ago
 Verdun,QC
 $56 per month- (12 month contract)
 about 14 days "Good pricing, unlimited bandwith, a good company fighting a lot along side customer groups against Bell at the CRTC." "email only tech suport" "Definitely make the switch from Videotron or Bell to Acanac!"
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(ratings well above consensus)
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Now on 30/3 Vidéotron land cable. So far, great consistent speed: even at peak hours, I get 31.3mbit down, 3.2 up. Best bang for the buck deal out there for 56.95$/month. They now have 3 backbones: torix, cogent and nlayer. Most of my traffic now is routed through torix, improving speed and latency.
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 | | worst technical support ever !!! I know my friend that he was so satisfied with ACANAC and he advised me to be with them. I am sure these problems are recently happening but for the ones who were with ACANAC before 2011 they were all satisfied. I read most of the reviews and the things happened to the others exactly happened to me(e.g. hold on for hours to speak with a representative, slow down the internet speed, ........).
Buyers beware!! | |
|  | julienvf
join:2008-12-30
Verdun, QC
kudos:1 Reviews:
 ·Acanac
| Re: worst technical support ever !!! said by Kia :I know my friend that he was so satisfied with ACANAC and he advised me to be with them. I am sure these problems are recently happening but for the ones who were with ACANAC before 2011 they were all satisfied. I read most of the reviews and the things happened to the others exactly happened to me(e.g. hold on for hours to speak with a representative, slow down the internet speed, ........).
Buyers beware!!
This is so incorrect. I mean, if you can't understand the adsl basics like distance from CO, line stats (snr, attenuation, etc.), either have it professionnally installed by a tech that understand these numbers and know what are good modems/routers units, or go with companies that will charge you by the byte, have you pay for all the extra features like static IP, mlppp, etc. You'll end up paying over a year way more than a tech dispatch! Just don't blame it on Acanac: they offer low cost broadband and 99% of the problems people encounter are related to Bell (bad line stats, errors, disconnect, etc.). It is just unfair from people like you to say beware when you probably called them when an outtage occured in some area. If you call up and see 100 people in line before you, it means they're totally aware of the outtage and they're working on it! | |
| | | LynnPremium
join:2011-08-11
Trenton, ON
kudos:7 | Re: worst technical support ever !!! Julie thank you. I could not have said it better myself  | |
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