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Acanac page on DSLReports
Six Month Rating

Reviews:
bullet 404 reviews (177 good) (133 bad)
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Review by Anzio See Profile

  • Location: Innisfil,ON
  • Cost: $29 per month (12 month contract)
  • Install: about 8 days
  • Telco party Bell Canada
Good "Fast, seems to be reliable, easy/painless setup"
Bad "Line confusion (Not Acanacs fault)"
Overall "Extremely good value, seems to be reliable"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

We signed up for Acanac a few months ago, and are satisfied with the service. Ran into a few hiccups during installation due to our offices telephone system, but a quick re-wiring fixed this. Activated within a few days, and was up and running within a week.

A few disconnections happen every now and then, but that's not Acanacs fault (more likely our lines hookup).

Speed is steady at 5Mbps and 800Kbps up. (Business plan).

The modem is horrible in my opinion. If it handles the PPPoE connection, it gives my Apple Base Station an internal IP. But that doesn't bother me too much.

Tech support is extremely unhelpful (when asking about my line stats), but I'll just avoid tech support and solve issues on my own.

member for 6 years, 409 visits, last login: a few hours ago
updated 2.9 years ago

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