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Acanac page on DSLReports
Six Month Rating Unavailable
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Reviews:
bullet 403 reviews (176 good) (133 bad)
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Review by turk See Profile

  • Location: Honey Harbour,ON
  • Cost: $29 per month (12 month contract)
  • Install: about 4 days
  • Telco party Bell Canada
Good "Price is good. Best deal for the money."
Bad "Some misinformation about what is included. Unable to port number"
Overall "Seems good so far"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·ELECTRONICBOX
Ordered 6M package only getting 5M best but that may be due to phone lines(old) Price $29/month on 12 month pay ahead contract. Order went well.
Modem is NetVito 5300 seems ok.
Free dry loop and voip phone thrown in.
No phone tech support on weekends. Email support questionable.

Had Acanac for one year and had no problems with DSL other than 5.0M max speed. They could not port my phone number ever.
Canceled service after first year because I don't wish to pay in advance for full year and the price rose to $37.99 for unlimited. They insist this is the best price around but that is not quite true. They really did not offer any incentive to stay so will try someone else.

member for 5.8 years, 420 visits, last login: a few hours ago
updated 1.9 years ago

Comments:
Lynn0
Premium
join:2011-08-11
Trenton, ON
kudos:7

Acanac inc.

We do port numbers in now.
Lynn0
Premium
join:2011-08-11
Trenton, ON
kudos:7

Re: Acanac inc.

Regarding the number, you can keep your old number to use it with your Acanac phone service by porting the old number to Acanac. We do ask that you keep your current phone line active until we get it ported over as we can not port it over once it has been disconnected.

To proceed with porting your number please fill out the Porting form through the following link:

»www.acanac.com/porting

Note: porting procedure may take up to one month depending on the carrier.