Review by cbourdeau
Good "It works as good as a cellphone..."
- Location: Chateauguay,QC
- Cost: $10 per month (12 month contract)
Bad "Not as goos as a POTS ilne"
Overall "Good for the price if you have other means of comunications"
|Pre Sales information:|
Value for money:
(ratings match consensus)
In 2009 I was tired of getting an almost 200$ bill from videotron each month so I started looking around for cheaper services. A few people where I work told me about Acanac so I took a look at it. Since me and my girlfriend each had a cellphone I decided to go VOIP beacause having a home line was a bit over the top with both cell phones and Videotron's prices for home lines are not exactly cheap when you get long distance calling in Quebec for 10$ a month..
Anyways I decided to make the switch and ordered VOIP and DSL internet. After setting up the internet I found out that where I lived I couldn't get more than 1mbs down so cancelled it without problems. I kept the VOIP because it was working fine. In the beginning Acanac was having problems with the VOIP service and took 1-2 months to fix them.
Since then, I havn't had any problems with it except that recently I switched to Acanac for my cable internet and got the 1 year free VOIP plan with it. They switched my VOIP account to a different server and never told me! I found it out myself when my phone wasn't working and I logged in my VOIP control panel. It was sending me to another server!
I think they offer a pretty stable VOIP service and I don't see myself ending it soon. I recommend it, but only for people that are techsavy and can support themselves.
March 8th 2013
Still using acanac VOIP and still satisfied of the service. Only thing is that I opened a ticket because I can't call the "info santé" line of my region and it was never fixed. I opened another ticket to ask them to check the first one and didn't get resolution for the ticket up to now (It's been a few months). So again good for people that can support themselves and don't expect quick problem fixing.
member for 2.8 years, 137 visits, last login: 1 year ago
updated 1.6 years ago