Review by bleu4917
Good "unlimited download"
- Location: Lasalle,QC
- Cost Contract price not specified. (12 month contract)
Bad "Slow high speed download, difficult to reach support, slow service, cancellation hasle, price compared to others"
Overall "Don't get it."
|Pre Sales information:|
Value for money:
(ratings below consensus)
I have been with Acanac for 2 years. The download speed is really slow. below 1.5mbps. Contacting support is a real pain. The waiting time is long and not all techs know how to resolve issues.
Cancellation process is a pain too. Tried to contact them to cancel and of course was waiting for an extensive time during office hours. They have since sent me emails to stay with them and also pay a cancellation fee, since they were unreachable and were unable to process the automatic renewal (don't update your credit card info).
Since then, I have been harassed by them with constant emails.
Other providers have higher download speed and greater customer service support.
My other friends and I do not recommend them. Look elsewhere.
member for 1.2 years, 0 visits, last login: 1.2 years ago
lodged 1.2 years ago