Review by ke4pym member for 8.7 years, 4307 visits, last login: a few hours ago updated 1.2 years ago
Ellenboro,Rutherford,NC
$63 per month "High speed, out in the sticks." "High prices for said speed." "If you've got no other choice...."
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12/2011 - Went to check the speed packages, 6/1 no longer offered. 12/1 is now offered. Dropped by the office and it was a buck a month cheaper!! Signed up, few hours later, pulling speed tests of 11.54 down, 0.95 up. Not bad.
Reliability is pretty solid. Very few outages this past year. A couple of the outages were no fault of the cable company (rather, stupid drivers taking down phone poles).
------- I've had the parents on this service for several years. They had the very basic 768/256 package. While it has been reliable overall, those speeds just aren't enough for today's web sites or multi-user/device house.
Upgraded them to a 6/1 package. $64/mo. Got home to see a 2.5/900 speed test. Gave national support a call. Eventually got pushed up to tier 2. They poked around, re-provisioned the modem and eventually put a call in to tier 3 that revealed a known issue.
Went to bed. Next morning, woke up to a 5/900 speed test. That's acceptable. Though, I'd rather see something closer to 5.7/950.
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