Review by Zenit - Location: N. VA, USA
- Cost: $100 per month
Good "Cheap, 4 lines with unlimited talk/text + 500mb of 4G data then unlimited EDGE, Great CS, Constantly improving network" Bad "Network in many places is obsolete 2G. Coverage not as strong as the more expensive competitors." Overall "A great value, and a newly invigorated challenger to AT&T"
| Pre Sales Information: Install process: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Update Sept. 29 2013: T-Mobile has recently begun re-farming towers near my house. I see 3G popping up on my iPhone at random while at home. Unfortunately, an EDGE only tower is closer, and overtakes it. They ARE investing in their network, and once all the early-2000s EDGE 2g equipment is replaced, their network will look a LOT better.
Looking forward to it. A healthy T-Mobile is good for competition.
-Original Review-
We switched from AT&T in March of 2013. AT&T CS was apathetic to our concerns of high cost with limited features (no texting, unlimited talk, and only 200mb of data on 2 lines + 2 plain lines was $200 a month!). AT&Ts representatives were so bad that we decided to switch to T-Mobile. We kept our AT&T phones (iPhone 4, and 2 Android devices + 1 dumbphone)
The savings have been worth it. No longer do we have to worry about sending a text, or using the data features on our phones. While the data is not unlimited, most of T-Mobiles network in Virginia is EDGE anyways, so we never use up our high speed data cap. In areas where the re-farmed 3G is present, the service is excellent. Data speeds are a consistent 4Mbit down, 1 up. Tethering works very well.
Even the EDGE network is OK. It is sufficient for checking email, navigation, iMessage, and quick lookup of information via the Opera browser (which compresses images to make the internet bearable on a 20k connection).
There are more dead zones than what we had with AT&T, but we can forgive this easily.
T-Mobiles CS is excellent. In the beginning we had some SIM activation issues, as well as billing. They actually gave us back more money than they owed due to the billing issue, as a gesture of good service.
I hope they will continue to improve their existing network and upgrade the EDGE only towers to modern equipment. If they continue doing what they have been doing, they will be in a position to compete with AT&T for customers that dont need coverage in deep rural areas. T-Mobile tends to cover small towns, highways, and cities well. (Of course, its EDGE for the time being in most places)
member for 1.4 years, 181 visits, last login: a few hours ago updated 6 days ago
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·CableOne
·Allegiance Commu..
1 edit | AT&T Prcing Actually AT&T has unlimited talk,text and 6 GB of data which includes 4 phones for 250 a month, that's the plan I have with them and the service and internet speed away better than T-Mobile any day, even the call quality is much better, I have a business plan with them since I have my own company, Premiere support is AMAZING and they will bend over backwards for you, I have 4 lines on my account, 1 for my brother and 1 for his fiance, 1 for myself and 1for my partner.. I would give AT&T another look, and honestly they are not that bad, I have never dropped a call or lost service with them, were as with T-Mobile we struggled to even get service even though supposedly provide perfect service here.. PLUS I can have 10 lines on one account with no deposits ever and even start a second account with the same amount of lines and still no deposit lol | |
|  |  | | Re: AT&T Prcing except not everybody can have premier access like you...they only give you that since they can milk more money out of your business that you're giving to them...
even after you're paid for the phone unit, you're still paying for the price which in the end amounts to almost 3 phones after paying for service for 24 months...
let's see if you can figure that out and do the math... | |
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