Review by ke4pym 
UPDATED: 1.5 years ago
member for 4.2 years, 2151 visits, last login: a few hours ago
 Charlotte,Mecklenburg,NC
 $60 per month (24 month contract)
 about 1 days
 "Pretty quick, for wireless, good customer service - so far."
 "Overnight delivery took 3 days."
 "If you've got the coin to blow, it's worth it!"
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Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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3/30 - Noticed my bill had gone up $0.60 this month. I called in to inquire why my bill had gone up (I never use my minutes, roam, call LD or go over my data plan). The person I spoke with said that the administrative fee had gone up $0.30 for both the data and voice lines. I told her I was going to review my customer agreement because when I bought the plans I agreed that my rate would not change for 2 years. She agreed and said that she would credit my account every month for the remainder of my contract for the said $0.60! Now that's service.
Also, sometime back in February my data card decided that it no longer wanted to maintain a stable connection. Called them up on a Friday afternoon and had my new card on Monday morning. Took 1 10 minute call to get the new card up and running.
12/1 - recently, I grabbed Dr TCP and modified my laptop's RWin settings. Speed is now running around 1.3Mbps down and 130kbps up. Latency is still a little high - average to www.yahoo.com was 208ms. Not too bad for surfing or telnet applications. Still worth the coin to me. Wish I used my cell phone as much as I use this card.
The one complaint I have is the connection reliability during rain/thunderstorms. The card has a lot of trouble staying connected. I've got 4 bars of signal and it will still drop quite a bit in nasty weather. I quit using the VZN Manager software once tech support told me how to configure DUN to make the connection. VPN issues are gone now that I use a Juniper client instead of a Checkpoint client. The Juniper dealie is a ActiveX plugin for Internet Explorer and seems to work very well. Every time the card has connection issues I call up tech support and complain.
I use this card 99.8% of the time at work. I've used it at home twice. I am too far away from the tower for the card to work with any speed. If my primary internet connection failed and I just HAD to get to the internet it'd be ok.
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So I came into the early 90's by getting a cell phone. Actually, I was more interested in the wireless internet than the cell phone. Service, without voice is about $100 a month. I figure I'm getting the cell phone for free in this case.
I started with the free 5740 something card. It worked, but not so well. No external antenna on it. Did manage to get a 700/200ish connection standing next to a tower. I took the card back before my 15 days were up and ordered the Kyocera 650 card. It has an external antenna as well as antenna ports. Took them a week to get me the new card (even though after a delay and screw up of the order and a reorder via over night).
This new card works much better at my home. I'm sure it should prove to work as well as if not better at work (were aforementioned cell tower lives). Got 400/100 at the house on 2 bars.
Hope I like this service to keep paying $60/mo for 2 years. And that I don't go over my "unlimited" 10GB/month allotment of bandwidth.
Paid $19.99 for the card using my work's discount plan. So far, it's worth the 20 bucks.
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