 Review by Tehrasha 
member for 7.4 years, 474 visits, last login: 3 days ago
lodged 1.2 years ago
 52349
 $42 per month Qwest "Stable, reliable, knowledgeable." "Speed limitations outside of central Iowa. (not their fault)" "Happy customer for 17+years."
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I have been with INS since before they were netINS, back when they were InfoNet. Access was a VMS Shell command line via a 14.4k modem.
Through the years, they advanced along with the internet, from VMS to Linux, to PPP, and finally DSL. I have stuck with them through multiple address changes, in multiple cities. For a couple years I used a wireless ISP, but kept my shell account with INS which allowed me to continue maintaining the same email address for last 17 years.
When DSL was finally available here in the styx, I dumped the wireless and returned to INS.
I find their tech support to be knowledgeable, and helpful. Especially in the wee hours, when they only people manning the phones are the die-hard tech-heads.
I have had my share of outages and downtime, but the majority of those are attributable to the telco and not to INS itself.
I am now in the process of moving to Mediacom, not because of bad service, but due to limited service capability. In my area they currently only provide 1.5Mb down / 768kb up. You can be sure that I will be keeping my shell access, and await the day that they can offer competing speed in my area.
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