Review by Noah Vail
Good "$30/mo Data - No Cap. Tethering works. Better Coverage than Verizon or AT&T, Free Call Forward"
- Location: Elfers,Pasco,FL
- Business customer
- Cost: $30 per month (12 month contract)
- Install: about 7 days
Bad "Software hijacks native WiFi. No WiMax in my market. Some spotty CDMA service."
Overall "Very Positive Experience. I prefer Sprint to any other carrier in my market."
|Pre Sales Information:|
Value for money:
(ratings above consensus)
First: Ditch Sprints heavy handed connection software. There are generic connection packages from the device manufacturer (ie: Sierra Wireless). You can also install the Sprint package, but then use the connector that is created inside the network connections window instead of the Sprint package.
I've carried phones by (rev order to '97) Sprint, AT&T, Cingular, Verizon, Nextel, Verizon, Nextel. I live in an outlying area of Tampa that has fair to good coverage.
However coverage was non-existent with Cingular, AT&T or Verizon at home, poor at work and church. My Sprint coverage is good to excellent at all 3 locations. Their towers seem to be in the holes left by the 'Big Two'.
We were contacted by an area Sprint Reseller. Our business sat on top of a sweet spot of several different promotions. He offered to cut our monthly voice/data costs in half.
I borrowed a phone for 10 days and carried it around 800 sq/mi. I interrogated the rep up over things like backhaul, tower location and CDMA rev/deployment. After a month of abusing the rep, I recommended the service to the company and have been really pleased.
I pay $30/mo for unlimited data without a cap($30 for aircard + $30 phone data). I loaned the aircard to a friend because wireless tethering works great. I don't know if Sprint allows tethering or not, my WinMo phone is 'modified'.
My customer service experience has been positive. However one of the office staff has had some CS issues over phones that was frustrating for her to straighten out. Billing is much better than AT&T.
I had a 2 month period of dropped calls, about 14 months ago; maybe 5 calls dropped in the last year.
Sprint stopped charging for call forwarding. I use YouMail and it was a problem. That was my only real issue with them.
The only way it could be better would for them to do a thorough deployment of WiMax in my market. Sadly we aren't listed in any of the rollout maps.
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updated 3.1 years ago