Review by Paul182 
member for 11.9 years, 418 visits, last login: 10.4 years ago
lodged 11.8 years ago
 Woodside,Queens,NY
 $50 per month- (month by month)
 "No good points!!!!!!!!!!" "Tech support are morons, Long down times, no one knows whats going on" "STAY AWAY FROM BA ANYTHING BUT THEM"
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Connection reliability:
Tech Support:
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Value for money:
(ratings well below consensus)
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Bell Atlantic rocks!!!!!!!!! ( SARCASM) Damn I don't even know where to
start. To this day I am without DSL, its been down for about half a month
now. A plus to this nice story is to add that the bell atlantic
technicians are complete morons. Their idea of getting your DSL back is
listing installed network components or cycling your modem off and
on. Over a week and a half after my trouble ticket was issued nothinggggg.
I call in and no update has came from the "Network Specialists" suprising
huh? yeah the other idiots of the branch. The funniest is when I get a guy
who can't even speak english trying to help me solve my problem. All they
do is pass you from one tech to another. Past two days I called their
computers were down and they couldn't bring up my info. Just right now i
got off the phone with a tech about 2 hours and the conversation is
finished. Anything new you ask?? Nope same SHIT!!!!!!. Listing network
components, installing reinstalling them. They do not know of any problems
in the central office , they cannot test my line. What good techs are
they???? They probably put you on hold and try to ask other people what
bullshit to feed this guy on the phone to kill time. I guess thats what
they get paid for wasting people's time and money. The way this is going I
don't see my DSL coming back at all. How can installing components or
shutting the modem off do anything that is just plain stupid , I have had
DSL for over 2 months and it suddenly stopped. Yeah my network components
got up and ran out the window. So in conclusion STAY AWAY FROM BELL
ATLANTIC RUN THE OTHER WAY!!!!!!!!!!!!!
P.S. BELL ATLANTIC YOU SUCK STICK WITH PHONE LINES YOU OBVIOUSLY DON"T KNOW
HOW TO RUN A DSL BUSINESS
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