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Member review of VIF Internet


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Unofficial VIF Internet discussion forum
Canadian Forums

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read 6 reviews (4 positive) (2 negative)
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Review by InMontreal See Profile
Posted: 136 days ago
member for 5 years, 2033 visits, last login: a few hours ago


Montreal,QC
$30 per month
Bell Canada
"Tech Support and value"
"THROTTLING and routing issues"
"Good average ISP"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·AEI Internet
    I'm with VIF since summer 2002 when I flushed AEI Internet (they were disconnecting me regulary to obtain "stats"), and VIF welcomed me instantly. Back then it was 35$/month for 3Mbit or 30$/month if you pay the whole year in advance, and all traffic was going through Cogent (and QIX/TORIX) with peer1 backup (normally took 15 minutes everytime to get it started), and it was truly unlimited. I used my own modem and they were fine with it.

    Nowadays, price is 30$/month for 5Mbit or 29$/month for the whole year in advance, dry loop is offered, they peer with Bell Canada and Peer1 (QIX/TORIX are still being used), and they are throttling since the last 2 years. They also advertise unlimited with a fine print reference to a Soft cap of 100Gb (both ways). They won't charge for going over, cut you off or call you, but anyone going over this limit will be switched to their secondary slow server.

    A few years ago, they had monthly problems where their upstream provider (Cogent) gets cut off at 2am and we had to wait until 8am the next day to get service back. Those days are (or seems to be) gone now.

    Traceroutes to some destinations uses Bell Canada's network, which normally goes down to Chicago before going anywhere else, which is a bad thing.

    Their website is bilingual and easy to use. The online timer counts bandwidth used and your shows login history.

    Technical support is helpful, they do not read a script and doesn't take customers for idiots (like Bell or AEI).

    If you don't mind throttled service and use less than 100Gb per month, VIF is a good provider. They are located downtown Montreal.

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