Review by Kramer member for 12.8 years, 7152 visits, last login: a few hours ago updated 210 days ago
Richmond,Henrico,VA
Business customer $8 per month "No longer worth it." "Technical problems that can drag on." "Read my review update. Do business elsewhere."
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Please forgive my pricing for being an estimate. Godaddy breaks up web hosting and email and I am not totally positive what my charges are since they are so reasonable. I pay forty-fifty bucks a year for web hosting and then another 30 bucks a year for email. All around this is a pretty good value for hosting and email from a company this size. Godaddy is one of the few companies that let you pay for email without buying hosting space. This is a great option for small businesses that only want email at their domain. For ten bucks a year for the registration plus 30 bucks a year for the email account, a small business can have a pretty robust setup.
Probably one of the worst aspects of Godaddy's services is their limitation of 250 outgoing emails per day/ account. This is a little small for some small businesses with fax servers, etc. It hasn't been a problem for me. With their $30/year email plan, you get unlimited sized email boxes, 10 accounts and IMAP access and this is a fantastic value. IMAP has been slow with occasional hiccups, but it is adequate. Godaddy blocks email from certain Eastern European countries altogether and is fairly strict. I get a lot less SPAM using Godaddy than I did under my previous hosting company. If you do a lot of communication outside of the US and Canada I would suggest you go elsewhere. Finally in the complaint department, I find their web site maddeningly complicated and cluttered. This means making adjustments to your accounts can be difficult. This is balanced by the fact that if you have a question, you can call them and receive help usually in seconds. Godaddy also offers a hosted Exchange product for around 10 bucks a month/ 2GB account. This is pretty expensive but amazingly useful if you need it.
If you want to do business with a large solid company, Godaddy is a pretty decent company to do business with.
Update 10/24/2012
This has been a bad year for Godaddy and myself. I pretty much ended most of my relationship with them. Earlier in the year myself and clients suffered with wrongly rejected email, detected as spam. That took days if not weeks of emails to get things right. I was not pleased with the support I received. The final straw was an outage a few months ago. That really wasn't that bad, but I had already decided I had enough of their problems.
Additionally Bob Parsons, the former CEO (still owns 35% from what I can tell) whom some call a sociopath likes to shoot elephants. He came home with a video. He claims he killed a "problem elephant", but there are many ways to deal with these crop eating highly intelligent endangered animals other than killing them. I'm not an animal rights nut, but I donate to the Elephant Sanctuary and I just can't do business with these people. The big diamond hanging from the ear is clue enough for me along with the fact he sold out to some well known right-wingers. Good article on Parsons: »www.alternet.org/story/153642/go···t_empire
So goodbye Godaddy and hello Hostgator. I still have a number of registrations still at Godaddy and hope I have the energy to move them.
My final comments on Godaddy. Thumbs down!
Comments:
 bn1221 join:2009-04-29 Cortland, NY Reviews:
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1 edit | a bit off the handle I've had issues with Godaddy myself. The "brief" outage you refer to wasn't so brief - I experienced around a 6 hour outage with inbound SMTP. My DNS is not hosted with Godaddy but they were my registrar and when they went offline all the glue records failed to resolve.
I used to have a few customers on Godaddy. About all I can say about the webhosting is that its cheaper. I'm not even sure its cheaper than HostGator or 1and1 though.
The DNS interface, when I used it, was very slow to respond. | |
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