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Member review of Clearwire Wireless


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Reviews:
read 139 reviews (46 positive) (60 negative)
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Six Month Rating

Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:


$43 per month avg ($22 to $63)

3 year trend
Review by bobfranklin See Profile
UPDATED: 1.7 years ago
member for 1.7 years, 12 visits, last login: 1.7 years ago


Sun Valley,Washoe,NV
$35 per month
" always on no kickoffs (so far)"
" throttling 51 - 63 kbs down, 9 kbps up!!!!"
"lousy"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    signed up w/clearwire 10/01/07, choosing the 768/256 plan.

    first download (Firefox browser) @ 91 - 96 kbs. Not as fast as I'd expected, but way quicker than dialup. certainly worth the intro rate of $25.25! 11/07, still good no noticeable drop in speed. 12/07, slight to troubling drop in bandwidth - weather, perhaps? Firefox browser download now happens @ approx. 25kbs. 01/08, intro ends,obvious throttling.

    02/08, bandwidth as follows: downlink (total) = 51 - 63 kbps.

    uplink (total = 9 kbps. Say that with me. "nine". not even a double digit number. I was foolish enough to sign a two year contract, because of a desire to lose dialup, & because dsl hasn't yet reached my address. When that great day arrives, Cleawire is history! I will HAPPILY eat the early termination fee. The only potential advantage over dialup I can see at this point is the "always - on" feature. I cannot in good conscience recommend these charlatans. My bandwidth is my own, for any legal purpose, including p2p & gaming. hindering me in these pursuits negates THEIR purpose.

    Listed this review further down under "replies". sorry for the redundant post.

    just wanted to count in the negative column! Mod can delete the other,if desired.

    Followup comments:
    view ALL 4 comments
    bobfranklin

    join:2008-02-25
    Sun Valley, NV
    ·Clearwire Wireless

    emal from clearwire

    Checked my CW email acct. just now. Received this email 2/12/08. I have no virus. I believe this to be a thinly veiled threat regarding my bandwidth usage. They didn't bother to try me at my yahoo acct., though they have emailed that acct. before.
    Stay away from clearwire.

    Dear Valued Clearwire Customer

    We have recently noticed a problem with your account and the Internet traffic on your Clearwire connection that is negatively impacting other Clearwire customers in your area. This particular issue is most likely caused by a virus on your computer. Please contact us as soon as possible at 888 - 253 -2794 and ask for extension 31110 so we can help resolve the problem.

    Thank you for your prompt attention
    permalink · 2008-02-26 03:03:44 · Print · Reply to this
    ernliz

    join:2001-11-25
    Abilene, TX
    ·Clearwire Wireless

    Re: emal from clearwire

    I don't get it....

    Did you think that maybe your system IS INDEED involved in too much traffic? Maybe something (concealed virus, Trojan, etc.) is using your computer as a bot. Did you call the 888 number they gave you and ask just how much bandwidth they have you marked for? Or.......... are you downloading a HUGE bunch of stuff (movies, music, etc...) that would impact other customers on your tower?

    The best thing to do is to actually TALK to Clearwire and see what's up.

    I get around 90 KBps with my $24.99 acct and I'm happy -- that translates to around 760 kbps. It's constant, reliable, and I don't do tons of traffic. All's well.
    permalink · 2008-02-26 17:33:38 · Print · Reply to this
    bobfranklin

    join:2008-02-25
    Sun Valley, NV

    perfect example of clearwire's collective mindset

    here's how their own employees view us:
    »www.timlopez.com/clearwiresucksf···start=15
    permalink · 2008-02-26 03:59:44 · Reply to this
    bobfranklin

    join:2008-02-25
    Sun Valley, NV

    Re: perfect example of clearwire's collective mindset

    above link stopped working. here's an even better one, anyway.

    »www.clearwiresucks.com/clearwire···=1&t=200
    permalink · 2008-03-14 05:42:17 · Reply to this
    Forums » comments on review of Clearwire Wireless

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