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Member review of Clearwire Wireless


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Reviews:
read 139 reviews (45 positive) (60 negative)
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Six Month Rating

Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:


$41 per month avg ($22 to $60)

3 year trend
Review by ChrisTheCat See Profile
UPDATED: 102 days ago
member for 7.2 years, 34 visits, last login: 99 days ago


Portland,Multnomah,OR
$40 per month (12 month contract)
about 1 days
"None"
"Slow, slow, slow"
"Unaceptable"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    My Other Reviews·Speakeasy
    ·Qwest.net
    I signed up for home 4G wireless. No matter how much I rearranged the modem or moved it around, I never even got 1mb download, much less the "up to 10mb" that was promised. Ping was actually a decent 50ms, but the download speed was painfully slow.

    Then it took me 45 minutes on the phone to cancel the service and get an RMA for the modem. They hassled me every step of the way to "try tech support" even after I told them I'd already talked to tech support. You can't cancel in an office, you must do it by telephone.

    Followup comments:
    view ALL 4 comments
    hottboiinnc
    ME

    join:2003-10-15
    Cleveland, OH

    Promise? Upto? LOL

    Nothing is promised as far as speed. It's always "upto" that's not promising anything just saying you can access the network up to that speed. You also may be on the tower that is overloaded or are two far out to get anything decent.
    permalink · 2009-08-16 14:25:58 · Reply to this
    ChrisTheCat

    join:2002-09-04
    Portland, OR

    Re: Promise? Upto? LOL

    Of course nothing is promised, but when the purchase is for "up to 10" and the delivery is "less than 1" there's an unacceptable gap.
    permalink · 2009-08-19 00:25:44 · Reply to this

    Grover Dill

    @clearwire-wmx.net

    I'm happy so far.

    But I can see the antenna from my window. Still kinda iffy, but until they move better bandwidth via dsl (NO COMCAST), I get fast internet.
    permalink · 2009-08-17 17:34:15 · Reply to this

    madzac

    @hp.com

    Happy So Far

    Just hooked up Clear's WiMax home modem yesterday in Boise. Once properly positioned, I have consistent 3Mbit downloads and .7Mbit uploads, and average ping rates at 75 ms. I definitely noticed that moving 10 feet in any direction can greatly diminish transmission speeds and increase ping rates.
    permalink · 2009-08-26 13:26:30 · Reply to this
    Forums » comments on review of Clearwire Wireless

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