Review by chrish  UPDATED: 193 days ago member for 1.6 years, 38 visits, last login: 54 days ago
Ottawa,ON
$33 per month
Bell Canada
"Great customer support, waited less then 5 minutes on hold, but quickly responded to my questions on DSLR forums"
"Had to call support for pppoe login"
"So much better then dealing with Rogers torrent throtteling"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Had Rogers express before switching, paid over $50 a month for satisfactory 4500/300 speeds, and was a happy Rogers customer until they implemented torrent throttling. Found Velcom listed as an isp on the canadianisp.com website, and their prices were in line with the other well spoken of choices at 29.95/month. Was offered a Speedtouch modem for $100 but took a Velcom provided Speedstream 5360 instead for $30 shipped. Got modem the day of installation. Received no documentation on username and password by e-mail or in the modem box, but was provided this upon calling tech support. Got sync and was online within 10 minutes of walking in the door from work. Speeds are consistently running around 4200kbps down and 640kbps up, and there are no bandwidth caps. I've had the service going on two weeks and would recommend this service to my friends and family. I kindly offer up the first review of this somewhat unknown provider. Heres hoping this ISP stays around for a while.
Update: Even with bell throttling coming into play, I have had velcom for over a year and I would still recommend velcom over bell sympatico any day. Same goes for rogers, wouldn't go back if it was free
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