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Member review of Velcom


more information on the company
Ad-hoc Velcom Forum
Canadian Forums

Reviews:
read 21 reviews (17 positive) (3 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$36 per month avg ($30 to $38)


Review by chrish See Profile
UPDATED: 193 days ago
member for 1.6 years, 38 visits, last login: 54 days ago


Ottawa,ON
$33 per month
Bell Canada
"Great customer support, waited less then 5 minutes on hold, but quickly responded to my questions on DSLR forums"
"Had to call support for pppoe login"
"So much better then dealing with Rogers torrent throtteling"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Had Rogers express before switching, paid over $50 a month for satisfactory 4500/300 speeds, and was a happy Rogers customer until they implemented torrent throttling. Found Velcom listed as an isp on the canadianisp.com website, and their prices were in line with the other well spoken of choices at 29.95/month. Was offered a Speedtouch modem for $100 but took a Velcom provided Speedstream 5360 instead for $30 shipped. Got modem the day of installation. Received no documentation on username and password by e-mail or in the modem box, but was provided this upon calling tech support. Got sync and was online within 10 minutes of walking in the door from work. Speeds are consistently running around 4200kbps down and 640kbps up, and there are no bandwidth caps. I've had the service going on two weeks and would recommend this service to my friends and family. I kindly offer up the first review of this somewhat unknown provider. Here’s hoping this ISP stays around for a while.

    Update: Even with bell throttling coming into play, I have had velcom for over a year and I would still recommend velcom over bell sympatico any day. Same goes for rogers, wouldn't go back if it was free

    Followup comments:
    VelcomMatt
    Premium
    join:2006-01-26
    Brampton, ON

    Thank You

    Hello Chris,

    Thank you for your honest review and feedback regarding Velcom. About the non-pppoe information provided, for every account we activate in our system a "Welcome To Velcom" email is sent to the email address provided.

    When an account is activated it is sent automatically by the system. However, it looks like with some e-mail services such as @hotmail.com, @yahoo.com or @gmail.com sometimes the emails are sent into the "Bulk" or "Junk" folders.

    Once again thank you for your review and you may rest assured that we’re here to stay .

    Kind Regards,

    Matt
    Forums » comments on review of Velcom


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